FAQs

  • Where is my order? 

All orders are crafted by hand and usually take between 3-5 days to make.

NB: Due to the cornavirus, I am experiencing an unprecedented number of orders across all sales platforms and currently working to a processing time of 7-10 days.

 

  • How long from when an item is dispatched will my order reach me?

Each postal authority take different amount of times to reach you.

UK 3.-5 business days

Europe 5-7 business days

Rest of The World 7-10 business days

NB: Postage is currently being delayed in many countries. check your countries postal status and delivery restrictions before you email me.

Royal Mail UK service updates

International Mail Service updates

 

  • Can I get a tracking number for my order?

If you selected and purchased tracked postage at the checkout you can have a tracking number.  If you did not select tracked postage then you will not get a number. Orders are not sent tracked, unless you have selected and purchased the service. Please note that tracked postage is an additional cost to you.